Privacy Policy

Understanding our users help us make changes that benefit the viewers of this website. Therefore, we collect information that you voluntarily provide to us through responses to surveys and questionnaires.

Relief-Mart, Inc. will not disclose to unaffiliated companies any information it gathers from you which could be used to identify or contact you (“Personal Information”). Any Personal Information provided to entities affiliated with Relief-Mart, Inc. will be treated in accordance with the terms of this Privacy Policy, unless you are otherwise notified. In the following limited circumstances we will consider, and may release, Personal Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a physical threat to you or others.

Relief-Mart may provide information about you which does not allow you to be identified or contacted (“Aggregate Information”) to third parties. For example, we might inform third parties regarding the number of users of our site and the areas to which you navigate. A company may use the statistical information for reasons such as demographical purposes. Depending on the circumstances, we may or may not charge for this information.

Your Privacy Choices

You have the option to submit personal information such as an e-mail address for purposes of newsletters and current changes with this website.

CHILDREN’S PRIVACY.

We are committed to protecting the privacy of children. You should be aware that this Site is not intended or designed to attract children under the age of 13. We do not collect personally identifiable information from any person we actually know is a child under the age of 13.

Updating Your Personal Information and Contacting Relief-Mart

You can always contact us in order to (i) delete your Personal Information from our systems, (ii) update the Personal Information that you have provided to us, and (iii) change your preferences with respect to marketing contacts, by emailing us at email@reliefmart.com

Relief-Mart may change this Privacy Policy at any time by posting revisions to our website. Your use of the site constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy, please exit the site immediately.

Secure Shopping

Shopping the Relief-Mart, Inc. online store is very secure and safe. Relief-Mart, Inc. uses shopping cart software which has been secured by Verisign. At Relief-Mart, Inc., your purchase information is only stored on a local database software program, and therefore not accessable by any other computer.

Once you submit your order, your personal information (including name, address, telephone number, credit card number and products purchased) is sent by us to by one of three choices.

1. Credit card and online check, via realtime processing at
through Authorize.net’s secure shopping.
2. Fax and mailed cahsier’s check or money order to contact
contact information below.
3. Direct debit or credit card, via Paypal’s realtime
secured processing.

Unless an item is backordered, within 24-48 hours, we will ship your order. At this time there are some Nations with which we will not be able to ship to, so please check out our list of Countries we cannot ship to. Click here to learn more about Relief-Mart, Inc.’s Privacy Policy.

If you have any concerns about shopping online, feel free to contact us at the information below. Please feel free to fill out and print the order form, then fax or send your order to us with the proper payment options.
Relief-Mart, Inc.
755 Lakefield Rd., Ste. H
Westlake Village, CA. 91361
(805) 379-4300
(800) 667-1969
email@reliefmart.com

Site Disclaimer

The Content is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or purchased on the Relief-Mart, Inc. site.

If you think you may have a medical emergency, call your doctor or 911 immediately. Relief-Mart, Inc. does not recommend or endorse any specific products, procedures, opinions, or other information that may be mentioned on the Site. Reliance on any information provided by Relief-Mart, Inc., Relief-Mart, Inc. employees, others appearing on the Site at the invitation of Relief-Mart, Inc., or other visitors to the Site is solely at your own risk.

This site and information herein is provided for product informational purposes only. You should contact your physician for further information, diagnosis, testing, or advice on how to use the information/products listed in this site. If you have a medical problem, we recommend you always seek professional medical advice from your physician or other health care professional. Relief-Mart, Inc. presents all data as is, without any warranty of any kind, express or implied, and is not liable for its accuracy, for mistakes or omissions of any kind, nor for any loss or damage caused by a user’s reliance on information obtained in herein.


PRODUCT INFORMATION

All products sold on this site are sold without any guarantee or promise, either express or implied, to treat, heal, or cure any medical problem. If you plan to use the items we sell for a specific medical problem, then you should do so under the supervision of your licensed health care provider. All products sold on this site are are non-prescription health oriented products similar to the type of products found at your local health food store, sporting good store, and/or pharmacy. Products Vitamins or other supplements are over-the-counter food supplements. All Braces, shoe inserts, are specifically sold as sporting goods equipment/apparel. Exercise therapy equipment, massagers, traction equipment, stretching apparatuses and/or rehabilitation packages we sell are classified and sold as general exercise equipment. Ice gel packs or Cryotherapy units are designed to provide symptomatic relief only, similar to an ice-bag you would make at home. Please read all instructions provided with the product purchased (as included by the manufacturer) and follow them carefully. If you experience any pain or discomfort, stiffness, weakness, or any other symptom, you should discontinue use of the product until you have discussed these problems with your doctor.


ADVERTISEMENTS AND LINKS TO OTHER SITES:

Relief-Mart, Inc. does not endorse the content on any third party websites. Relief-Mart, Inc. is not responsible for the content of linked third-party sites, sites framed within the Relief-Mart, Inc. Site, or third party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites. Relief-Mart, Inc. does not endorse any product advertised on the Relief-Mart, Inc. Site.


OUR GUARANTEE

However, we make no warranty about the efficacy, utility, pain relieving component, ability to heal, cure, or treat, of any of the equipment we provide. We merely suggest equipment/devices/suppplements that other persons and physicians have found useful for orthopedic problems. There is no guarantee that the product will work for any specific person or problem.

You will see the following disclaimer, as a summary of this document, on each of our informational pages:

Read this Site Disclaimer!
Ask the doctor and other site information herein is provided for product informational purposes only. This should in no way be a substitute for regular medical care. Do not delay in seeking medical advice due to something you have read on this site! You should contact your physician for further information, diagnosis, testing, or advice on how to use the information/products listed in this site. For more information, see our site disclaimer.


USE OF CONTENT:

Relief-Mart, Inc. authorizes you to view or download a single copy of the material on the Relief-Mart, Inc. Site solely for your personal, noncommercial use if you include the following copyright notice: “Copyright 2001, Relief-Mart, Inc.. All rights reserved” and other copyright and proprietary rights notices which were contained in the Content.

The Content is protected by copyright under both United States and foreign laws. Title to the Content remains with Relief-Mart, Inc. or its licensors. Any use of the Content not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws. Content and features are subject to change or termination without notice in the editorial discretion of Relief-Mart, Inc.. All rights not expressly granted herein are reserved to Relief-Mart, Inc. and its licensors.

If you violate any of these Terms and Conditions, your permission to use the Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Content.


LIABILITY OF RELIEF-MART, INC. AND ITS LICENSORS:

The use of the Relief-Mart, Inc. Site and the Content is at your own risk.

When using the Relief-Mart, Inc. Site, information will be transmitted over a medium which is beyond the control and jurisdiction of Relief-Mart, Inc. and its suppliers. Accordingly, Relief-Mart, Inc. assumes no liability for or relating to the delay, failure, interruption or corruption of any data or other information transmitted in connection with use of the Relief-Mart, Inc. Site.

The Relief-Mart, Inc. Site and the content are provided on an “as is” basis. Relief-Mart, Inc., its licensors, and its suppliers, to the fullest extent permitted by law, disclaim all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties’ rights, and fitness for particular purpose. Specifically, Relief-Mart, Inc., its licensors and its suppliers make no representations or warranties about the following:

The accuracy, reliability, completeness, current or timeliness of the Content, software, text, graphics, links, or communications provided on or through the use of the Relief-Mart, Inc. Site or Relief-Mart, Inc..
The satisfaction of government regulations requiring disclosure of information on prescription drug products with regard to the Content contained on the Relief-Mart, Inc. Site.
In no event shall Relief-Mart, Inc., its licensors, its suppliers or any third parties mentioned on the Relief-Mart, Inc. Site be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the Relief-Mart, Inc. Site or the Content whether based on warranty, contract, tort or any other legal theory, and whether or not Relief-Mart, Inc. is advised of the possibility of such damages.


USER SUBMISSIONS:

You agree that you will not upload or transmit any communications or content of any type that infringe or violate any rights of any party. By submitting communications or content to any part of this Site, you agree that such submission is non-confidential for all purposes. If you make any such submission, you automatically grant–or warrant that the owner of such content has expressly granted–Relief-Mart, Inc. a royalty-free, perpetual, irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform and display the communication or content in any media or medium, or any form, format or forum now known or hereafter developed. Relief-Mart, Inc. may sublicense its rights through multiple tiers of sublicenses.


ADVERTISEMENTS AND LINKS TO OTHER SITES:

Relief-Mart, Inc. does not endorse the content on any third party websites. Relief-Mart, Inc. is not responsible for the content of linked third-party sites, sites framed within the Relief-Mart, Inc. Site, or third party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites. Relief-Mart, Inc. does not endorse any product advertised on the Relief-Mart, Inc. Site.


INDEMNITY:

You agree to defend, indemnify and hold Relief-Mart, Inc., its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.


GENERAL:

Relief-Mart, Inc. is based in Thousand Oaks, California. Relief-Mart, Inc. makes no claims that the Content is appropriate or may be downloaded outside of the United States. Access to the Content may not be legal by certain persons or in certain countries. If you access the Relief-Mart, Inc. Site from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. The following provisions survive the expiration or termination of these Terms and Conditions for any reason whatsoever: Liability, User Submissions, Indemnity, Jurisdiction, and Complete Agreement.


JURISDICTION:

You expressly agree that exclusive jurisdiction for any dispute with Relief-Mart, Inc., or in any way relating to your use of the Relief-Mart, Inc. Site, resides in the courts of the State of California and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of California in connection with any such dispute including any claim involving Relief-Mart, Inc. or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers and content providers.

These Terms and Conditions are governed by the internal substantive laws of the State of California, without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.


COMPLETE AGREEMENT:

Except as expressly provided in a particular “legal notice” on the Relief-Mart, Inc. Site, these Terms and Conditions constitute the entire agreement between you and Relief-Mart, Inc. with respect to the use of the Relief-Mart, Inc. Site, and Content. Your use of the Relief-Mart, Inc. Site is also subject to the Relief-Mart, Inc. Privacy Policy.